1. Scope
These General Terms and Conditions ("GTC") govern the contractual relationship between Your Favorite Bed GmbH ("Provider") and guests ("Users") who book accommodations through our website. By using our platform, you agree to these GTC.
2. Services provided
Your Favorite Bed GmbH acts as an intermediary between accommodation owners ("Hosts") and users. We provide an online platform where users can browse, book, and rate accommodations. The actual rental agreement is concluded between the Host and the user.
3. Booking and payment
A booking is only considered confirmed after receipt of payment.
Payments must be processed through the platform's secure payment system.
Cancellation policies vary by property and will be displayed before booking.
4. Obligations of users
Users must provide accurate information when creating an account and booking accommodation.
Users must respect the accommodation and follow the house rules set by the host.
Damage to the accommodation must be reported immediately and may be charged to the user.
5. Hosts’ responsibilities
Hosts must provide accurate descriptions and photos of their accommodations.
Hosts are responsible for keeping the accommodation in a clean and habitable condition.
Hosts must comply with the cancellation and refund policies set out on the platform.
6. Cancellations and refunds
Cancellation policies vary by property and will be displayed before booking.
Refunds, if applicable, will be processed according to the stated cancellation policy.
In case of force majeure (e.g. natural disasters, official restrictions), special cancellation conditions may apply.
7. Liability
Your Favorite Bed GmbH is not liable for damages resulting from the rental relationship between users and hosts.
The platform is not responsible for inaccuracies in the accommodation listings or disputes between users and hosts.
Users and hosts agree to indemnify Your Favorite Bed GmbH from all claims arising from the use of the platform.
8. Data protection and data security
User data is collected and processed in accordance with our privacy policy.
Personal data will not be passed on to third parties unless this is necessary for the booking process or required by law.
9. Termination of use
Your Favorite Bed GmbH reserves the right to block or terminate user accounts that violate these Terms and Conditions.
Users can cancel their accounts at any time via the account settings on the platform.
10. Applicable law and place of jurisdiction
These Terms and Conditions are governed by the laws of [insert: applicable jurisdiction]. Any disputes arising from these Terms and Conditions will be resolved by the competent courts of [insert: jurisdiction].
11. Changes to the Terms and Conditions
Your Favorite Bed GmbH reserves the right to change these Terms and Conditions at any time. Users will be notified of any changes, and continued use of the platform constitutes acceptance of the amended terms and conditions.
12. Contact information
If you have any questions about these Terms and Conditions, please contact us at:
Your Favorite Bed GmbH
rental@yourfavoritebed.com
(+49)17620264510
